Shipping policy

Shipping Policy

Effective Date: 10 May 2026

Thank you for shopping with Happy Interiors. We aim to ensure your order arrives safely and as efficiently as possible.

Processing & Delivery Times

Delivery times vary depending on the individual product purchased.

As many of our products differ in size, supplier lead time, availability, and shipping requirements, estimated delivery information is provided on each product page wherever possible.

Some items may be dispatched quickly from stock, while larger, specialist, or made-to-order items may require longer lead times.

Please refer to the individual product listing for the most accurate delivery estimate before placing your order.

Shipping Locations

We currently ship within the United Kingdom.

For international shipping enquiries, please contact us before ordering.

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Product size
  • Weight
  • Delivery location
  • Courier requirements

Delivery charges will be clearly displayed before payment is completed.

Tracking Information

Where tracking is available, shipment details will be sent once your order has been dispatched.

Split Deliveries

Where an order contains multiple items with different lead times, products may arrive separately.

Incorrect Delivery Information

Please ensure your delivery address and contact details are correct before placing your order.

Happy Interiors cannot be held responsible for:

  • Delays caused by incorrect delivery information
  • Failed deliveries due to customer error
  • Additional delivery costs resulting from inaccurate details

Damaged, Missing, or Incorrect Items

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Details of the issue
  • Photographs where applicable

We will work to resolve the matter as quickly as possible.

Delivery Delays

While we always aim to meet estimated delivery timeframes, delays can occasionally occur due to circumstances outside our control, including:

  • Courier delays
  • Supplier delays
  • Weather conditions
  • Customs delays
  • Industrial action
  • High seasonal demand

Delivery estimates are provided in good faith but are not guaranteed.

Lost Parcels

If you believe your parcel has been lost, please contact us and we will investigate with the courier or supplier where appropriate.

Contact Us

If you have any questions regarding shipping or delivery, please contact:

Happy Interiors
Website: https://happyinteriors.store/
Email: enquiries@harpdesign.co.uk